Hendy Group is a household name in the UK automotive industry with a rich history stretching back more than 160 years. Founded in 1859 as a bicycle shop, the company expanded into motorbikes, then cars, and today, Hendy Group is one of the UK’s largest multi-franchise dealership networks, representing leading global automotive brands. With an extensive history comes a mix of legacy systems and fragmented internal processes.
The automotive retailer initially came to ContractZen seeking a new board portal to replace its "complex and clunky" legacy system. They soon discovered that ContractZen's all-in-one platform could also solve their contract management needs, simplifying governance across the entire organization.
Hendy Group: the UK's premier family motor group
As one of the UK's largest multi-franchise dealerships, Hendy Group is a family-owned business led by the fifth generation of the Hendy family. They sell and service a wide range of car and van brands, including Ford, Kia, and Land Rover, and also offer aftersales services like MOT testing and parts. With operations spread across multiple sites, this extensive history has led to a mix of legacy systems and fragmented internal processes.
That complexity presented challenges in governance. Fragmented processes and a clunky board portal tool created inefficiencies that slowed the business down. Hendy Group needed a modern, intuitive solution to simplify operations and support its teams.
Why Hendy Group chose ContractZen
Hendy Group's initial goal was to find a more user-friendly board portal. Hendy Group required a tool that was easy to use, secure, and effective in organizing board meetings. ContractZen stood out as a solution that delivered simplicity without sacrificing functionality.
What started as a board portal solution quickly expanded. Hendy Group discovered that ContractZen could also serve as a comprehensive contract management platform that helps teams track agreements, monitor expiry dates, and ensure compliance across the organization.
The benefits of using ContractZen
By using ContractZen's Board Portal and Contract Management features, Hendy Group has been able to simplify governance, manage contracts more effectively, and organize board meetings with greater ease. Different teams within the company have found the contract management features particularly useful for a variety of reasons, including their ability to track contract expiry dates. During our interview with John Hendy of Hendy Group for this case study, John celebrated ContractZen’s suite of Governance tools.
A Strong Recommendation
By consolidating governance functions into one intuitive platform, Hendy Group has saved time, improved accuracy, and gained confidence that critical business information is always at hand. The results have led them to strongly recommend ContractZen to other organizations facing similar challenges.
I definitely recommend ContractZen Board Portal and Contract Management. One of the reasons for long-term use of ContractZen within Hendy Group would be because of the all-in-one availability of the tools.
John Hendy, Director of Property & IT at Hendy Group, UK
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